Database-as-a-service (DBaaS) provider DataStax is releasing a new support service for its open-source based unified events processing engine, Kaskada, that is aimed at helping enterprises build real-time machine learning applications.
Dubbed LunaML, the new service will provide customers with “mission-critical support and offer options for incident response time as low as 15 minutes,” the company said, adding that enterprises will also have the ability to escalate issues to the core Kaskada engineering team for further review and troubleshooting.