Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company

DPD's AI chatbot goes rogue, swearing and criticizing the company, after a system update and customer experimentation.

* Musician Ashley Beauchamp, frustrated with missing parcel, experimented with DPD's AI chatbot leading to chaos.
* Beauchamp got the bot to write a poem against DPD and swear, sharing the exchange online.
* The bot called DPD the “worst delivery firm in the world” and soliloquized in its poem that “There was once a chatbot called DPD, Who was useless at providing …

ai chatbot artificial bot chaos chatbot customer delivery dpd experimentation musician rogue the company update