Dialpad’s “The State of AI at Work” Report Reveals 70% of Sales and Customer Service Professionals Don’t Fear That AI Will Steal Their Job

Dialpad — a leading AI-Powered Customer Intelligence Platform — announced findings from its 2023 Dialpad The State of AI at Work Report. Key findings reveal how sales and customer service professionals, across industries, are adopting artificial intelligence (AI) while breaking down the barriers to adoption including lack of budget and the importance of developing ethical guidelines and enhancing accessibility.

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