Aug. 28, 2023, 5:09 p.m. | Emma Roth

The Verge - All Posts www.theverge.com


Illustration by Alex Castro / The Verge


DoorDash is launching a new answering service for restaurants that could put you on the phone with AI when ordering takeout or delivery. With the new service, restaurants can have AI field phone calls and take orders from customers, with live agents available “to support customers at any time.”


The answering service is supposed to pick up every phone call that restaurants receive, making it easier for staff to manage takeout orders while …

agents alex customers delivery doordash illustration orders phone phone calls restaurants service takeout voice

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