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Eating disorder response chatbot taken offline following accusations of harm

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June 1, 2023, 5:10 p.m. | Carl Franzen

AI News | VentureBeat venturebeat.com

National Eating Disorder Association (NEDA) planned to discontinue its "helpline" for those seeking assistance with eating disorders and replace it with a chatbot.

ai ai chatbot association business chatbot chatbots customer data customer engagement customer service customer support eating disorder eating disorders health health conditions helpline mental health neda offline organizations sensitive subjects tessa unionization wellness

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