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Embracing AI Is the Battle Plan For Philippines’ Call Centers

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Sept. 29, 2023, 6:33 a.m. | Andreo Calonzo

Bloomberg Technology bloomberg.com

In a Philippine hotel ballroom packed with stakeholders from the world’s second-largest provider of outsourcing services, their main trade group leader issued a bold call: embrace generative AI, don’t fear it.

call call centers fear generative philippines provider services stakeholders trade world

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