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Emotionally Numb or Empathetic? Evaluating How LLMs Feel Using EmotionBench
April 25, 2024, 5:45 p.m. | Jen-tse Huang, Man Ho Lam, Eric John Li, Shujie Ren, Wenxuan Wang, Wenxiang Jiao, Zhaopeng Tu, Michael R. Lyu
cs.CL updates on arXiv.org arxiv.org
Abstract: Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs, i.e., how their feelings change when presented with specific situations. After a careful and comprehensive survey, we collect a dataset containing over 400 situations that have proven effective in eliciting the eight emotions central to our study. Categorizing the situations into 36 factors, we conduct …
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