Evaluation of a semi-autonomous attentive listening system with takeover prompting

arXiv:2402.14863v1 Announce Type: new
Abstract: The handling of communication breakdowns and loss of engagement is an important aspect of spoken dialogue systems, particularly for chatting systems such as attentive listening, where the user is mostly speaking. We presume that a human is best equipped to handle this task and rescue the flow of conversation. To this end, we propose a semi-autonomous system, where a remote operator can take control of an autonomous attentive listening system in real-time. In order to …

abstract arxiv autonomous communication cs.cl dialogue engagement evaluation human loss prompting speaking spoken systems type