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Evan MacMillan CEO of Gridspace on Conversational AI Analysis - Voicebot Podcast Ep 266
Aug. 6, 2022, 4:48 p.m. | Bret Kinsella
The Voicebot Podcast voicebot.ai
Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data. It's an application that stands apart from most conversational AI solutions with its focus on conversational intelligence as opposed to self-service.
Before co-founding Gridspace, MacMillan was a co-founder at Zappedy, which was acquired by Groupon during the heyday of online deals communities. He earned a degree in product design from Stanford.
ai ai solutions analysis application ceo contact centers conversational conversational ai conversational intelligence data focus intelligence podcast self-service service solutions voicebot podcast
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