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Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified
The AI in Business Podcast podcast.emerj.com
Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud …
business ceo chargebacks cmo commerce conversation daniel dilemmas e-commerce ethical fighting fraud head jeff online retail otto prevention research retail saas