all AI news
Ford Launches Ford University: Transforming Training for Dealership Employees
The Artificial Intelligence Podcast linktr.ee
Ford Motor Co. has launched Ford University, an AI-powered platform aimed at enhancing training for dealership employees. The platform takes a more interactive and cinematic approach, improving memory retention and enabling employees to better respond to customer queries. Ford spent a year assembling a team of experts to develop the platform, which covers product knowledge, competitor analysis, sales techniques, and more. While not mandatory, the website features video content and assessments to gauge employee understanding and areas for improvement. Ford …
ai-powered customer employees enabling experts ford improving interactive memory platform queries retention team training university