From Human-to-Human to Human-to-Bot Conversations in Software Engineering

arXiv:2405.12712v1 Announce Type: cross
Abstract: Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and who they interact with. In this paper, we aim to understand the dynamics of conversations that occur during modern software development after the integration of AI and chatbots, enabling a deeper recognition of the advantages and disadvantages of including chatbot …

abstract aim arxiv bot chatbots conversations cs.ai cs.cl cs.hc cs.se developer developers engineering flow human humans interactions language natural natural language paper software software developers software engineering type