From RAG to QA-RAG: Integrating Generative AI for Pharmaceutical Regulatory Compliance Process

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes generative AI and the Retrieval Augmented Generation (RAG) method. This chatbot is designed to search for guideline documents relevant to the user inquiries and provide answers based on the retrieved guidelines. Recognizing the inherent need for high reliability in this domain, we propose the Question and Answer Retrieval Augmented Generation …

challenges chatbot compliance cs.ai cs.cl documents generative guidelines human human resources industry pharmaceutical pharmaceutical industry process rag regulatory regulatory compliance resources retrieval retrieval augmented generation search study through