Generative AI and CX: Companies Can Implement Generative AI to Address Evolving Customer Expectations and Become More Efficient

In this contributed article, Matt Edic, Chief eXperience Officer, IntelePeer, delves into how Generative AI can elevate customer experiences with curated responses based on consumer demands and previous knowledge of the challenges faced when implementing.

ai ai deep learning analysis analytics article artificial intelligence become big data challenges companies consumer contributed customer customer experiences cx data science experience generative google news feed industry perspectives knowledge machine learning opinion responses