Guidance for AI-Mediated Communication: AI Does Not Alter Perceptions of Text Messages

For many people, anxiety, depression, and other social and mental factors can make composing text messages an active challenge. To remedy this problem, large language models (LLMs) may yet prove to be the perfect tool to assist users that would otherwise find texting difficult or stressful. However, despite rapid uptake in LLM usage, considerations for their assistive usage in text message composition have not been explored. A primary concern regarding LLM usage is that poor public sentiment regarding AI introduces …

anxiety challenge communication cs.ai cs.cl cs.hc depression guidance language language models large language large language models llms messages people social text tool