Hatred Stems from Ignorance! Distillation of the Persuasion Modes in Countering Conversational Hate Speech

arXiv:2403.15449v1 Announce Type: new
Abstract: Examining the factors that the counter-speech uses is at the core of understanding the optimal methods for confronting hate speech online. Various studies assess the emotional base factor used in counter speech, such as emotion-empathy, offensiveness, and level of hostility. To better understand the counter-speech used in conversational interactions, this study distills persuasion modes into reason, emotion, and credibility and then evaluates their use in two types of conversation interactions: closed (multi-turn) and open (single-turn) …

abstract arxiv conversational core cs.ai cs.cl distillation emotion empathy hate speech persuasion speech studies type understanding