Help regarding Whisper and DistilBERT

I have this project that I am doing myself. I have a text classifier fine tuned to my data. I have calls coming from my call center through SIP to my server. I have to transcribe them using whisper and feed the text to the classifier. I don't have a technical background so I want to ask a few things.
1. Since the classifier I'd DistilBert, I was thinking I should make it a service and use it through an …

call call center center classifier data distilbert languagetechnology project server technical text them through transcribe whisper