March 20, 2024, 12:28 a.m. | /u/RainbowUnicorns

Artificial Intelligence www.reddit.com



One industry that has slowly being replaced with AI is customer service. Most current chatbots don't use a llm or at least a very primitive one, but a locally integrated GPT or llama engine that gets regular updates with a local business knowledge base would save a ton of money. There are about 3 million customer service jobs in the united states alone, which presents an opportunity of currently about 135 billion dollars a year in potential savings. This …

artificial billion business business knowledge chatbots current customer customer service gpt industry knowledge knowledge base least llama llm per save service updates usa

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