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'How do I reset my router' isn't in LLM corpuses. An alliance of telcos wants to change that
Feb. 27, 2024, 5:33 a.m. | Simon Sharwood
The Register - Software: AI + ML www.theregister.com
Customer service data from five top telcos across Asia, Europe, and Emirates will feed a carrier-centric multi-lingual chatbots
A joint venture comprising carriers SoftBank, Singtel, SK Telecom, Deutsche Telekom and e& Group plans to develop a large language model (LLM) they will use to automate customer service for the telco sector.…
asia change chatbots customer customer service data deutsche deutsche telekom emirates europe five isn joint venture language language model large language large language model llm service sk telecom softbank telcos telecom venture will
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