How Platform-User Power Relations Shape Algorithmic Accountability: A Case Study of Instant Loan Platforms and Financially Stressed Users in India. (arXiv:2205.05661v1 [cs.HC])

Web: http://arxiv.org/abs/2205.05661

Accountability, a requisite for responsible AI, can be facilitated through
transparency mechanisms such as audits and explainability. However, prior work
suggests that the success of these mechanisms may be limited to Global North
contexts; understanding the limitations of current interventions in varied
socio-political conditions is crucial to help policymakers facilitate wider
accountability. To do so, we examined the mediation of accountability in the
existing interactions between vulnerable users and a 'high-risk' AI system in a
Global South setting. We report …

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