May 6, 2024, 12:33 p.m. | Ankur Tyagi

DEV Community dev.to




Introduction


Enterprises are constantly seeking ways to improve efficiency, gain a competitive edge, and deliver exceptional customer service. Retrieval-Augmented Generation (RAG) technology is emerging as a powerful tool that addresses these needs by combining information retrieval with AI generation. This innovative approach unlocks a range of benefits that can significantly transform how enterprises operate.


One of the most impactful applications of RAG lies in enhanced customer support. By retrieving information from a company's knowledge base or past customer interactions, RAG …

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