How to Build an Intent Classification Hierarchy

Conversational AI agents are a great way to save your company its most important resource: employee time! Agents are like interactive FAQs except much more flexible. When built correctly, they can drastically help improve your customer experience. But the question is, how do you build them correctly?

Thankfully, the team at AI Studio has done the hard work for you! We’ve been able to improve performance on large AI agents (50+ Intents) considerably. These techniques have resulted in some agents …

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