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I compared drive-thrus at McDonald's and Chick-fil-A and preferred the fried-chicken chain's human touches over AI — even though it took double the time
Sept. 7, 2023, 9:30 a.m. | Grace Mayer (gmayer@insider.com)
Business Insider www.businessinsider.com
ai voice chicken drive features food human mcdonald mcdonald's orders recognition retail voice voice recognition workers
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