Identifying Shopping Intent in Product QA for Proactive Recommendations

arXiv:2404.06017v1 Announce Type: new
Abstract: Voice assistants have become ubiquitous in smart devices allowing users to instantly access information via voice questions. While extensive research has been conducted in question answering for voice search, little attention has been paid on how to enable proactive recommendations from a voice assistant to its users. This is a highly challenging problem that often leads to user friction, mainly due to recommendations provided to the users at the wrong time. We focus on the …

abstract arxiv assistant assistants attention become cs.cl devices information product question question answering questions recommendations research search shopping smart type via voice voice assistant voice assistants voice search