Incorporating Different Verbal Cues to Improve Text-Based Computer-Delivered Health Messaging

arXiv:2404.13633v1 Announce Type: cross
Abstract: The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better treatment and care for remediable, terminal and mental illnesses. As well as this human-to-human communication, there has been an increased use of human-to-computer digital health messaging, such as chatbots. These can prove advantageous as they offer synchronous and anonymous …

abstract advice arxiv computer cs.cl cs.hc demand example experts health healthcare messaging people smartphones terminal text treatment type verbal