Intelligent Automation for Media Surveillance and Customer Service Workflows - with Paul Tepper and Tina Chace of WorkFusion

Today's guests are WorkFusion VP, Head of AI Paul Tepper, and VP of Product Management Tina Chace. WorkFusion is a software company with over $340 million in funding that blends RPA and AI – a process often called intelligent automation – to help businesses digitize their operations. Paul and Tina return to the platform to discuss the applicability of intelligent automation in financial service-driven use cases from media surveillance and customer experience. Together with Emerj Senior Editor Matthew DeMello, they …

automation businesses cases customer customer experience customer service discuss editor experience financial funding head intelligent intelligent automation management media operations platform process product product management rpa service software surveillance use cases workflows