Web: https://www.artificialintelligence-news.com/2022/06/21/irs-expands-voice-bot-options-for-faster-service/

June 21, 2022, 1:51 p.m. | Duncan MacRae

AI News artificialintelligence-news.com

The US Internal Revenue Service has unveiled expanded voice bot options to help eligible taxpayers easily verify their identity to set up or modify a payment plan while avoiding long wait times. “This is part of a wider effort at the IRS to help improve the experience of taxpayers,” said IRS commissioner Chuck Rettig. “We... Read more »

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