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IRS expands voice bot options for faster service

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June 30, 2022, 3:22 p.m. | Dr. Tony Hoang

The Artificial Intelligence Podcast linktr.ee

The US Internal Revenue Service has unveiled expanded voice bot options  to help eligible taxpayers easily verify their identity to set up or  modify a payment plan while avoiding long wait times.



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bot identity irs revenue service set verify voice voice bot wait times

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