Atlassian has launched a number of new AI-powered IT Service Management (ITSM) capabilities for its Jira Service Management platform, designed to help deliver improved levels of employee and customer support.
In addition to the new platform offerings, Atlassian also announced its second acquisition of the month, the maker of IT data quality management technology, AirTrack.
Lots of IT leaders say that there's way too much bloat in the products that they're buying, said Edwin Wong, head of product for IT …