Web: http://arxiv.org/abs/2205.05589

May 12, 2022, 1:11 a.m. | Zhiyu Chen, Bing Liu, Seungwhan Moon, Chinnadhurai Sankar, Paul Crook, William Yang Wang

cs.CL updates on arXiv.org arxiv.org

Existing studies in dialogue system research mostly treat task-oriented
dialogue and chit-chat as separate domains. Towards building a human-like
assistant that can converse naturally and seamlessly with users, it is
important to build a dialogue system that conducts both types of conversations
effectively. In this work, we investigate how task-oriented dialogue and
knowledge-grounded chit-chat can be effectively integrated into a single model.
To this end, we create a new dataset, KETOD (Knowledge-Enriched Task-Oriented
Dialogue), where we naturally enrich task-oriented dialogues …

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