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Klarna says OpenAI's AI agent does the work of 700 support agents
Feb. 27, 2024, 8:06 p.m. | Matthias Bastian
THE DECODER the-decoder.com
Swedish payment provider Klarna has announced that its AI assistant, powered by OpenAI, handled two-thirds of all customer service chats in just one month.
The article Klarna says OpenAI's AI agent does the work of 700 support agents appeared first on THE DECODER.
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