Language Models in Dialogue: Conversational Maxims for Human-AI Interactions

arXiv:2403.15115v1 Announce Type: new
Abstract: Modern language models, while sophisticated, exhibit some inherent shortcomings, particularly in conversational settings. We claim that many of the observed shortcomings can be attributed to violation of one or more conversational principles. By drawing upon extensive research from both the social science and AI communities, we propose a set of maxims -- quantity, quality, relevance, manner, benevolence, and transparency -- for describing effective human-AI conversation. We first justify the applicability of the first four maxims …

abstract ai communities ai interactions arxiv claim communities conversational cs.ai cs.cl cs.hc dialogue human interactions language language models modern research science social social science type