Leveraging Social Media Data to Identify Factors Influencing Public Attitude Towards Accessibility, Socioeconomic Disparity and Public Transportation

This study proposes a novel method to understand the factors affecting individuals' perception of transport accessibility, socioeconomic disparity, and public infrastructure. As opposed to the time consuming and expensive survey-based approach, this method can generate organic large-scale responses from social media and develop statistical models to understand individuals' perceptions of various transportation issues. This study retrieved and analyzed 36,098 tweets from New York City from March 19, 2020, to May 15, 2022. A state-of-the-art natural language processing algorithm is used …

accessibility attitude cs.cl cs.cy cs.si data generate identify infrastructure media media data novel perception public responses scale social social media study survey transport transportation