Linguistically Communicating Uncertainty in Patient-Facing Risk Prediction Models

This paper addresses the unique challenges associated with uncertainty quantification in AI models when applied to patient-facing contexts within healthcare. Unlike traditional eXplainable Artificial Intelligence (XAI) methods tailored for model developers or domain experts, additional considerations of communicating in natural language, its presentation and evaluating understandability are necessary. We identify the challenges in communication model performance, confidence, reasoning and unknown knowns using natural language in the context of risk prediction. We propose a design aimed at addressing these challenges, focusing …

ai models artificial artificial intelligence challenges cs.ai cs.cl developers domain domain experts experts explainable artificial intelligence healthcare identify intelligence language natural natural language paper patient prediction prediction models presentation quantification risk uncertainty xai