Sept. 12, 2023, 11:31 a.m. |

The AI in Business Podcast

Today’s guest is Christian Mitchell, Executive Vice President and Chief Customer Officer at Northwestern Mutual. Christian joins us on the program to talk about the impact that large language models and generative AI tools will have on creating more enhanced customer experiences in financial planning and life insurance funnels by finding more ways to connect customers emotionally to their financial goals. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review …

ai tools customer customer experiences financial financial planning generative generative ai tools impact insurance joins language language models large language large language models life llms northwestern planning president talk tools vice president workflows

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