Long Dialog Summarization: An Analysis

arXiv:2402.16986v1 Announce Type: new
Abstract: Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long conversations for summarization. It is worth noting that the summarization techniques may vary based on specific requirements such as in a shopping-chatbot scenario, the dialog summary helps to learn user preferences, whereas in the case of a customer call center, the summary may involve …

abstract analysis arxiv become challenges context conversations cs.cl cs.ir dialog domains key requirements scale summarization the key type