Mental Health Assessment for the Chatbots. (arXiv:2201.05382v1 [cs.CL])

Previous researches on dialogue system assessment usually focus on the
quality evaluation (e.g. fluency, relevance, etc) of responses generated by the
chatbots, which are local and technical metrics. For a chatbot which responds
to millions of online users including minors, we argue that it should have a
healthy mental tendency in order to avoid the negative psychological impact on
them. In this paper, we establish several mental health assessment dimensions
for chatbots (depression, anxiety, alcohol addiction, empathy) and introduce
the …

arxiv chatbots health mental health