Microsoft Partners with Conduent, Eyeing Business Ops

Business solutions company, Conduent has announced a new partnership with Microsoft. The partnership is focused on harnessing artificial intelligence’s power to spearhead advancements in healthcare claims management, customer service, and fraud detection through generative AI.

Svetlana Reznik, General Manager for Data and AI at Microsoft, highlighted the potential of generative AI at scale, stating, “Generative AI has the power to transform how businesses and organizations operate — serving as a force-multiplier to improve efficiencies and enhance customer experiences …

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