Nearly half of banking customers say they are missing the human connection in banking

Research released shows that banking customers are frustrated with their banking experience and are craving a more human connection from their interactions with their bank. The research has been commissioned by experience services business – Foolproof, a Zensar company. Findings show that – as a consequence of banks closing branches...

The post Nearly half of banking customers say they are missing the human connection in banking first appeared on AI-TechPark.

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