Developers can now use simple natural language to build or enhance chatbots with Amazon Lex, a tool for crafting conversational interfaces. Using new generative AI features, programmers can describe tasks they want the service to perform, like "organize a hotel booking including guest details and payment method," as highlighted in a recent blog post by the company.
“Without generative AI, the bot developer would have to manually design each element of the bot — intents or possible paths, utterances that …