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Observe.AI bolsters its business intelligence for contact centers with new $125M

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April 12, 2022, 2:09 p.m. | Tim Keary

AI News | VentureBeat venturebeat.com

Observe.AI’s solution uses AI to process customer interactions with contact center agents to generate business intelligence and develop more sophisticated insights into how to improve customer experience.

ai artificial intelligence automation business business intelligence business process automation commerce consumer contact center ai enterprise analytics intelligence nlp

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