Aug. 23, 2022, 1 p.m. | Mike Wheatley

AI – SiliconANGLE siliconangle.com


Contact center software firm Observe.AI, officially known as Z21 Labs Inc., is adding a new Reporting & Analytics feature to its platform that promises to provide teams with more meaningful insights on the calls they handle. The idea is that business leaders can leverage those insights to improve business performance and outcomes, the company said […]

The post Observe.AI wants to boost contact center performance with advanced reporting and analytics appeared first on SiliconANGLE.

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