April 24, 2023, 5:13 p.m. | Mack DeGeurin

Gizmodo gizmodo.com

Tech doomsayers and self-interested AI boosters have warned the rise of ChatGPT and other generative AI systems could wipe entry-level jobs or lower performers, but new research says experienced workers may actually have more to worry about. Customer support agents using a generative AI conversation assistant in a new…

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