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Out-of-Domain Intent Detection Considering Multi-turn Dialogue Contexts. (arXiv:2305.03237v1 [cs.CL])
cs.CL updates on arXiv.org arxiv.org
Out-of-Domain (OOD) intent detection is vital for practical dialogue systems,
and it usually requires considering multi-turn dialogue contexts. However, most
previous OOD intent detection approaches are limited to single dialogue turns.
In this paper, we introduce a context-aware OOD intent detection (Caro)
framework to model multi-turn contexts in OOD intent detection tasks.
Specifically, we follow the information bottleneck principle to extract robust
representations from multi-turn dialogue contexts. Two different views are
constructed for each input sample and the superfluous information …
arxiv context detection dialogue framework intent detection paper practical systems