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Pegasystems aims for better customer service through AI

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Feb. 11, 2022, 2 p.m. | Taryn Plumb

AI News | VentureBeat venturebeat.com

As traditional call centers evolve into omnichannel contact centers, more and more companies are relying on enhanced, detailed performance information provided by real-time analytics.

ai ai customer support business consumer customer service customer support data embargo enterprise pegasystems technology voice ai

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