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Qualtrics says it can reliably correlate employee satisfaction with customer experience
Oct. 19, 2022, 1 p.m. | Paul Gillin
Big Data – SiliconANGLE siliconangle.com
Qualtrics International Inc. today announced a new product line that it says can automate the task of connecting and measuring relationships among employee, customer and brand experiences. Qualtrics CrossXM lets organizations correlate employee experience metrics like manager support, career development and recognition with the impact on customers as measured by satisfaction scores, repeat business and other […]
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