Rehearsal: Simulating Conflict to Teach Conflict Resolution

arXiv:2309.12309v2 Announce Type: replace-cross
Abstract: Interpersonal conflict is an uncomfortable but unavoidable fact of life. Navigating conflict successfully is a skill -- one that can be learned through deliberate practice -- but few have access to effective training or feedback. To expand this access, we introduce Rehearsal, a system that allows users to rehearse conflicts with a believable simulated interlocutor, explore counterfactual "what if?" scenarios to identify alternative conversational paths, and learn through feedback on how and when to apply …

abstract arxiv conflict cs.ai cs.cl cs.hc expand feedback life practice through training type