Web: https://www.reddit.com/r/datascience/comments/vfqs9m/researchreallife_examples_on_churn_prevention_or/

June 19, 2022, 8:38 a.m. | /u/bgarcevic

Data Science reddit.com

I am doing an academic project on customer retention and I was wondering if someone could point me to some research that gives a framework or explanation of what to do (intervention) once you can predict customer churn?

Even better if you have real-world (specific) examples from your own experience. Answering in the following format would be appreciated.

If not too much information please state the industry you work in.

How did you identify which customers would churn?

Which interventions …

churn datascience examples life on prevention research retention

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