Riverbed announced new Intelligent Service Desk capabilities

Riverbed Aternity’s Intelligent Service Desk capabilities resolve issues without human intervention, preventing incidents and dramatically reducing costs Riverbed, the leader in unified observability, today announced the industry’s most advanced AI-driven automated remediation, with the addition of customizable runbooks (Riverbed automation) and integrated sentiment analysis to Aternity’s Intelligent Service Desk. The...

The post Riverbed announced new Intelligent Service Desk capabilities first appeared on AI-TechPark.

advanced advanced ai ai analysis automated automation capabilities costs human human intervention industry intelligent leader observability riverbed sentiment sentiment analysis service service desk