Unveiling its next generation of Einstein AI technology at Dreamforce 2023 this week, Salesforce announced Einstein Copilot, a conversational AI assistant for Salesforce apps, and Einstein Copilot Studio, a toolkit for building AI-powered sales apps.
Due in a pilot this fall, the two tools were announced September 12. Einstein Copilot is billed as a conversational assistant built into the user experience of every Salesforce application. It will seek to drive productivity by assisting users with workflow, letting users ask …